Access
Accessibility
We want everyone to enjoy the festival. Our venues are bars, clubs and small theatres in the old centre of Madrid, and each one is different. Tell us what you need before you book, and we’ll tell you exactly what to expect and help you choose the right show.
What we offer
What we can do for you
- A free ticket for your companion or carer, if you need one to come to the show.
- A saved seat near the entrance or near the stage, wherever suits you best.
- Early entry, so you don’t have to wait in the queue.
- Honest information about the venue before you buy your ticket: the way in, the stairs, the room and the seating.
Write to us at info@madridcomedyfestival.com before you buy your ticket. We’ll make it easy for you and send you the right link and a discount code.
Companions
Free companion tickets
If you need a companion, carer or personal assistant to come with you, their ticket is free. Please contact us before you buy your ticket. Tell us which show you’d like to see and a little about your situation, and send us a photo of your disability card. We’ll make it easy for you and send you the right link and a discount code.
Venues
Access at each venue
Our venues are full of character, but they weren’t built with accessibility in mind, and no two are the same. Rather than guess, write to us before you buy a ticket. We’ll check the entrance, the room and the seating for the show you want to see, and tell you honestly what you’ll find.
You can see the 2026 venues and where they are on our venues page.
Sensory information
If you're sensitive to noise, light or crowds
If you’re neurodivergent, or sound, light and crowds can be a lot for you, here’s what a comedy show is like:
- There’s music before the show and between comedians, and laughter can get loud.
- The audience area is usually dark, and the stage is brightly lit.
- Rooms fill up, and some people may be standing at the back.
- Now and then a comedian talks to the audience. If you’d rather not be part of the show, sit away from the front.
- You can step out and come back in whenever you like.
Would you like a quieter seat, or to come in before the room fills up? Write to us and we’ll arrange it.
Language
Every show in one language
Each show is performed in one language, and every listing tells you which. So you know what to expect before you book.
FAQ
Accessibility questions
Is the companion ticket really free?
Yes. If you need a companion or carer to come to the show, their ticket is free. Email us before you buy, and we'll send you the right link and a discount code.
Do I need to show anything?
Just send us a photo of your disability card by email, and tell us a little about your situation. That's all we need.
How do I ask for a saved seat or early entry?
Email info@madridcomedyfestival.com with the show and the date, and tell us what you need. Please write before you buy your ticket.
Can I sort out access without using the website?
Yes. Everything to do with access can be arranged by email.
Are the venues wheelchair accessible?
Access is different at every venue. Tell us which show you'd like to see and we'll tell you exactly what to expect before you buy a ticket.
Will a comedian talk to me if I sit at the front?
It can happen. Most comedians stick to their written material, but if you'd rather not be part of the show, sit further back.
Can I leave during a show?
Yes. You can step out and come back in whenever you need to.
Feedback
Tell us how it went
If something didn’t work for you, tell us. We read every message and use it to choose and set up our venues for the next edition.