Last updated: 11 August 2026
At Madrid Comedy Festival, we respect your privacy and are committed to being transparent about how personal information is handled when you use our website.
Madrid Comedy Festival does not directly process or store payment information for ticket purchases, donations or merchandise orders. These transactions are handled by third-party service providers, which have their own privacy policies and data-processing practices.
1. Who are we?
Madrid Comedy Festival
Madrid, Spain
For privacy-related questions, you can contact us at:
info@madridcomedyfestival.com
contact@madridcomedyfestival.com
2. What information do we collect?
Madrid Comedy Festival aims to collect as little personal information as possible.
We do not directly collect or store your payment card details, bank information or other payment credentials.
Depending on how you interact with our website, certain technical information may be processed automatically, such as:
IP address
Browser and device information
Website usage information
Cookies and similar technologies
Basic server and security logs
If you contact us directly by email, we will receive the information you choose to include in your message, such as your name, email address and the contents of your enquiry.
3. Ticket purchases
Tickets for Madrid Comedy Festival are handled through Weeztix.
When you purchase a ticket, your personal and payment information is provided directly to Weeztix and/or its relevant payment providers.
Madrid Comedy Festival does not directly process or store your payment card details.
The processing of your information during a ticket purchase is subject to the privacy policies and terms of the relevant third-party provider.
For information about how Weeztix processes personal data, please consult their privacy documentation.
4. Donations
Donations to Madrid Comedy Festival may be processed through third-party payment and donation services, including Stripe.
When you make a donation, the information required to process the transaction may be collected directly by the relevant third-party provider.
Madrid Comedy Festival does not directly store your payment card details.
The processing of your information is subject to the privacy policy and terms of the relevant payment provider.
5. Merchandise
If merchandise is purchased through our website or an associated third-party service, payment and order information may be processed by the relevant third-party provider.
Where Stripe is used for payment processing, Stripe may collect and process the information necessary to complete the transaction.
Madrid Comedy Festival does not directly store your full payment card details.
6. Emails and communications
If you contact us by email, we will receive and process the information you voluntarily provide in order to respond to your enquiry.
Our contact addresses are:
info@madridcomedyfestival.com
contact@madridcomedyfestival.com
We do not sell or rent your email address or personal information to third parties.
7. Third-party services
Our website may contain or use links, integrations or services operated by third parties.
These may include services related to:
Ticketing
Donations
Payments
Merchandise
Website hosting
Website security
Analytics
Cookies
Social media
Embedded content
When you interact directly with these services, your information may be processed by the relevant third party.
Each provider is responsible for its own privacy practices and may have its own terms and privacy policy.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
8. Cookies and website technologies
Our website may use cookies or similar technologies required for the website to function correctly, improve security, understand website traffic or provide certain website features.
Some cookies may be placed by third-party services.
Where legally required, non-essential cookies will only be activated after obtaining the appropriate consent.
You can manage cookies through your browser settings and, where available, our website’s cookie settings.
9. Photography and video
Madrid Comedy Festival is a live public event and photography and video recording may take place during festival activities.
Images or recordings may be used for legitimate festival-related purposes, including:
Festival documentation
Website content
Social media
Promotional materials
Press and media coverage
Future festival promotion
We will handle such material in accordance with applicable Spanish and European legislation.
If you have a specific concern regarding an image or recording, please contact us at info@madridcomedyfestival.com.
10. Data security
We take reasonable measures to protect information that is under our control.
However, no website, email service or internet transmission can be guaranteed to be completely secure.
Because payment and ticket transactions are handled by third-party providers, the security of payment information is primarily managed by those providers according to their own security standards and policies.
11. Your data protection rights
Under applicable data-protection legislation, including the General Data Protection Regulation (GDPR), you may have rights including:
The right to access your personal data
The right to correct inaccurate information
The right to request deletion
The right to restrict certain processing
The right to object to certain processing
The right to data portability
The right to withdraw consent where processing is based on consent
If you believe that Madrid Comedy Festival is processing your personal data, you can contact us at:
If your information was provided directly to a third-party service such as Weeztix or Stripe, you may need to exercise your rights directly with that provider.
You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD), the Spanish data protection authority.
12. Third-party websites
Our website may contain links to external websites, including ticketing platforms, payment services, venues, sponsors, artists and social-media platforms.
We are not responsible for the privacy practices, security or content of external websites.
Once you leave the Madrid Comedy Festival website, the privacy policy of the relevant third-party website will apply.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, third-party providers or applicable legislation.
Any updated version will be published on this page with a new “Last updated” date.
14. Contact us
If you have any questions about this Privacy Policy or how personal information is handled in connection with Madrid Comedy Festival, please contact us:
Madrid Comedy Festival
Madrid, Spain
info@madridcomedyfestival.com
contact@madridcomedyfestival.com
Last updated: 11 August 2026